CR-40118-2 — Connect a domain
Northroad Pottery · env-40118 (Production) · opened 20 Sep, 09:14 Typed request — no domain type exists today
What the customer told us
Proposed — today a request carries a free-text title only| Domain | northroadpottery.example |
|---|---|
| Target | env-40118 · Production · env-40118.hostingdemo.invalid |
| Serve, or redirect? | Serve this site at that name (the portal’s other option, Web forwarding, is a redirect — different thing) |
| Where DNS is managed | |
| Mail live on this domain |
Those last two answers are the whole reason this request can be worked without a phone call. They are also the two the current free-text form cannot capture.
Mail continuity checkpoint
Proposed — nothing like this exists Not startedHostnames on env-40118
This control exists todayHostnames this environment answers to. The internal address is always on and cannot be turned off until a customer hostname becomes the Server Name.
Jobs raised by this request
Jobs exist today Linking them to a request does not| No jobs yet. |
Request status
Open / In progress / Resolved / Rejected, set inlineThe four statuses describe the operator’s handling of a ticket. They do not describe whether the customer’s domain resolves or their mail survived. In this proposal the customer-visible states are emitted by the work itself — adding the hostname, the certificate result, the resolution check, the mail comparison — so an operator is not asked to maintain a second, parallel story.